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Planning Facilitation


Highly trained Consultants assist management and boards of directors with operational and strategic planning to help the credit union gain a more thorough knowledge of their strengths and weaknesses and to address the future with confidence. From formal planning a credit union achieves:

  • Written prioritized listing of the most important areas of needed improvement in the credit union
  • An analysis to determine why some of these needs are not currently being met together with proposed solutions for each problem identified
  • Detailed plans of action & responsibility assignments
  • A rational basis for review and feedback on progress toward goals


  • Makes on-going credit union operations easier by identifying desired results of all operations
  • Increases job satisfaction as board members and staff work together to achieve common goals.
  • Saves the credit union money by providing for planned, budgeted expenditures, eliminating costly, seat of the pants management.

Criss Browning, Director Credit Union Development, Ext. 1251


Consulting & Business Development           

Trained Consultants are available to work with credit unions on specific technical and operational issues including lending, marketing, policy development, human resource issues, field of membership expansion, budgeting and other issues faced by credit unions on a daily basis.

Additionally, our trained Consultants work with credit unions to implement new services and enhance existing ones. They are available to help credit unions analyze needs and to recommend other resources.  Alliances and relationships have been established with service providers that help credit unions bring new products to market. League personnel remain involved to ensure a consistent level of service and timely delivery of products. Experts are available to assist in budgeting and Strategic Planning.

Geraldine Cardwell, Executive Vice President & CFO, Ext. 1203
Criss Browning, Director Credit Union Development, Ext. 1251

Tennessee Credit Union League
P.O. Box 21550
Chattanooga, TN  37424-0550
Phone: 423-899-2425  or  800-572-7359
FAX: 423-899-8726
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Tennessee Credit Union League
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