Hearts of Courage
From Seattle, WA on New Year's Eve, December 1942, Joseph Tippets wrote to his wife, Alta, in Anchorage, Alaska, his letter concluding "...Godspeed our quick reunion and I hope I beat this letter to you! " That was not to be the case.
Hearts of Courage brings to life the amazing true account of the 1943 Gillam plane crash in the wilderness of southeast Alaska. Pilot Harold Gillam, with five others, including CAA engineer, Joseph Tippets, had left Seattle on January 5th en route to a scheduled refueling stop near Ketchikan when disaster struck. For four passengers, the harrowing events that followed required tremendous courage, enormous ingenuity, perseverance and many small miracles. It was a month of enduring sub zero temperatures and with little food, until an ultimate dramatic rescue. Using historical photographs and numerous other illustrations, along with his father's first-hand descriptions, John Tippets' presentation is a source of inspiration to all who hear it.
"An astonishing story of unparalled bravery and faith!" Stephen R. Covey, Author of “The Seven Habits of Highly Effective People”
"In our lives personally and professionally, most Credit Union leaders deal with various occasions and levels of adversity. For all who experience challenges and difficult times, Dad's story should be a source of motivation to persevere and to prevail." John Tippets
John Tippets holds a B.A. and Master’s Degree in Business, with an emphasis in Finance, from UCLA. Mr. Tippets spent 42 years in the airline industry, 17 plus of those years as the President/CEO of the American Airlines Federal Credit Union in Dallas/Ft. Worth, Texas. The AA Credit Union grew from $1.0 Billion to $5.0 Billion over that period serving members worldwide and with branches from San Juan, Puerto Rico to Honolulu, Hawaii. Mr. Tippets retired from there in 2008.
Mr. Tippets has been active in the credit union community; serving frequently as a speaker/panelist and on many trade associations, forums and committees. He served terms with the Federal Reserve Board of Governors Thrift Institutions Advisory Council, the Fannie Mae's National Advisory Council; the NAFCU Board of Directors and the PULSE Network Board of Directors.
Upon retirement in 2008, he authored and published “Hearts of Courage,” a book about the miraculous 29-day survival story of his father Joseph Tippets, a former CAA/FAA employee, who was on a plane that went down in Alaska in January 1943. He has enjoyed opportunities to do presentations of his Dad’s story to numerous groups and conferences. “There are lessons for everyone in a story of this nature, particularly about perseverance in times of adversity” said John Tippets.
In late 2009, coming out of retirement, Mr. Tippets became the President/CEO of North Island Credit Union in San Diego, California. With the support of a very talented North Island Credit Union leadership team there was a significant North Island recovery over the next three years from lows (measured as a net worth ratio below 4%) to a net worth ratio exceeding 8%. “On what was in our control we did quite well”, but with caution Mr. Tippets pointed out that “many factors in the economy are beyond the Credit Union’s control and those have remained very troubling and challenging. North Island is however now viable and has options that they didn’t have at all three years before.” With the ship now righted, John has recently retired again; and has passed the baton at North Island to a new CEO.
Malware Mules and Money
Financial Crimes using the Internet have dramatically increased. The use of crime-ware applications like Zeus, Phoenix, Spy-Eye and Citadel have wreaked havoc against financial institutions and their customers. Ethical Hacker and Social Engineer, Steve Stasiukonis from Secure Network, will explain how these applications in combination with social engineering and hacking techniques are leveraged against you and your credit union. The presentation will cover actual cases that involved these applications as well as explain in detail how the crimes were committed.
Additional content includes:
- What is the crime-ware tool kit comprised of.
- How the crime-ware kit delivers the malware needed to infiltrate systems.
- How spam and phishing emails can lead to identity and financial loss
- How the compromised systems are tracked by the hacker.
- How authentication controls of the victim are compromised.
- How compromised authentication is used to move money.
- How money mules are recruited
- How money mules collect and transfer stolen funds.
- What you need to know, to not become a victim.
Steve Stasiukonis serves as President of Secure Network Technologies, focusing on Penetration Testing, Information Security Risk Assessments, Incident Response and Digital Investigations. Steve has worked in the field of Information Security for over fifteen years, specializing in the use of technology to identify information security vulnerabilities, assessing risk and the collection and interpretation of digital network intelligence. As a part of that experience, Steve is an expert in Social Engineering.
He is listed in Wikipedia as one of the most notable Social Engineers and has written and demonstrated actual social engineering efforts involving pretexting, phishing and physically compromising banks, data centers and other highly secure operations and facilities.
Steve carries numerous security certifications by various organizations and also serves as a columnist for Information Week magazine and DarkReading.
Steven Rick is the Chief Economist for CUNA Mutual Group in Madison, Wisconsin. His primary responsibilities include conducting strategic research, analysis, and forecasting of the financial services industry with special emphasis on the consumer and credit union markets.
Steve’s forecasts serve as a starting point for the strategic planning process and help to create a clear understanding of the underlying trends and links between the general economy, the financial services industry, and CUNA Mutual’ s policyowners.
Steve publishes the Credit Union Trends Report, a monthly “pulse check” on the economic state of the credit union movement. He has authored a textbook on asset-liability management for credit union executives.
Before joining CMG Steve was the Senior Economist for CUNA & Affiliate’s Economics & Statistics Department for 22 years. Steve also serves on the Board of Directors of the University of Wisconsin Credit Union, a $1.9 billion financial institution.
Steve also holds a senior lecturer position with the Economics Department at the University of Wisconsin where he teaches the money & banking and macroeconomics courses. Steve is the facilitator
and instructor of the Stanford Bank Game, a computerized bank simulation, for CUNA Management School. He also has two years’ experience as a bank simulation advisor for the Prochnow
Graduate School of Banking.
Mr. Rick has a B.A. in Economics from Moorhead State University; a B.S. in Finance from Moorhead University; and a M.S.in Economics from the University of Wisconsin, Madison. He is also ABD Ph.D. in Economics at the University of Wisconsin, Madison.
Hiring Youg Professionals: How and Why
For over 19 years, Crystal Jonas has been teaching high tech professionals, customer service representatives, engineers, finance, IT professionals, and others to enhance their soft skills and communication skills with workshops, seminars and training.
Published eight times, the author of books, CDs, and countless articles on the topic of people-skills, communication skills, and personal and professional career success, she has delivered over 120 soft-skills keynotes, workshops, and seminars on the very topic that can guarantee you success.
Silent Auction for Childrens' Miracle Network
Please bring a gift from your credit union or chapter. Proceeds will benefit the Children's Miracle Network.
Talking Business Breakfast and Private Exhibits
Two decision-makers from each credit union are invited to sign up for the Talking Business Breakfast and Private Exhibits. You'll enjoy a networking breakfast with exhibitors in a casual atmosphere, followed by an hour of private exhibit hall time. Prior sign-up and tickets are required so be sure to include the names of decision-makers on your registration form.
Young Professionals Luncheon
Rising professionals and next generation business leaders (under age 35) are invited to network and partner with each other at a lunch on Tuesday. Be sure to include on your registration form the names of young professionals who will attend.
Visit the exhibit hall where vendors from all over the country will be showcasing their latest products and solutions. Find out about the latest services, technologies, applications and resources available to improve your credit union. Win prizes and make new connections.
Entertainment and Networking
Reception brought to you by your exhibitors
Silent Auction for Childrens' Miracle Network
Choose one of three lunches:
- Past League Chairmen
- Young Professionals
- All attendees and registered guests
Evening in the Round show with Bill Whyte, Linda Davis and Lang Scott
Three of Nashville’s most talented singer/songwriters will perform an Evening in the Round. This intimate night of acoustic music, starring Grammy® award winner Linda Davis and hit songwriters Lang Scott and Bill Whyte, will be injected with hits, humor and a whole lot of down home appeal.
This enjoyable night of music will see each artist taking a turn at the microphone, playing songs and sharing the stories behind these hits. You can expect to hear some familiar tunes recorded by some of today’s hottest artists, as well as Whyte’s own brand of sometimes twisted but always funny songs.
Gatlinburg Convention Center
234 Historic Nature Trail
Gatlinburg, TN 37738
Clarion Inn & Suites
Gatlinburg, TN 37738
Standard Queen or King $147
King Suites $207
Check-In 3:00 p.m.
Check-Out 11:00 a.m.
Cut-Off Date Friday, May 1
Cancellation: 48 hours
Hilton Garden Inn
635 River Road
Gatlinburg, TN 37738
Check-In 4:00 p.m.
Check-Out 11:00 a.m.
Cut-Off Date Friday, May 1
Cancellation: Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy.
A note about rooms
Often hotel rooms book up fast and some folks find themselves on a waiting list for rooms. Usually we can accommodate everyone on the lists. So, if you find you have reserved more rooms than you will need, please do not cancel them. Contact Trish Patterson at firstname.lastname@example.org or 800-572-7359, extension 1208. Provide the name of the hotel, the type of room and the nights reserved.
Remember to bring your letters of tax exemption
Sevierville Golf Club
1444 Old Knoxville Highway
Sevierville, TN 37876
$149 per player
Fee includes breakfast, green fee, cart, practice range, lunch, beverages, prizes and goodie bags.
Four man, best ball
Four man teams will be built by handicap, keeping team handicaps as equal as possible.
Prizes Sponsored by CUNA Mutual Group
$50 Closest to the pin
$50 Longest Drive
Par 3 Hole-In-One contests:
- $10,000 Cash
- Bose Wave Music System
- SUMO Driver or Irons
- $500 Visa Gift Card
Subject to change so check back often
|Monday, May 18|
|8:30 a.m.||Golf||Sevierville Golf Club|
|Noonish||Golfers' Lunch||Sevierville Golf Club|
|2:00 p.m. - 4:00 p.m.||Registration|
|6:00 p.m. - 8:00 p.m.||Registration*|
|8:00 p.m.||Reception & Silent Auction||Mills Auditorium|
|*Please bring a gift from your credit union or chapter. Proceeds will benefit the Children's Miracle Network.|
|Tuesday, May 19|
|7:30 a.m. - 3:30 p.m.||Registration Open|
|8:00 a.m. - 9:00 a.m.||Talking Business Breakfast - Tickets Required||Mills Auditorium|
|9:00 a.m. - 10:00 a.m.||Talking Business Private Exhibits - Tickets Required||Tennessee Ballroom|
|10:00 a.m. - 1:00 p.m.||Exhibit Hall open to all registered attendees and registered guests||Tennessee Ballroom|
|12:00 p.m. - 1:00 p.m.||Young Professionals Lunch with Crystal Jonas||Meeting Room 1|
|12:00 p.m. - 1:00 p.m.||Past TCUL Chairmen's Lunch||Gatlinburg Room|
|12:00 p.m. - 1:00 p.m.||Lunch for all attendees, guests and exhibitors||Mills Auditorium|
|1:15 p.m. - 2:00 p.m.||Opening remarks||Mills Auditorium|
|2:00 p.m. - 3:00 p.m.||Hearts of Courage||Mills Auditorium|
|3:00 p.m. - 4:00 p.m.||Hiring Young Professionals: How and Why||Mills Auditorium|
|8:00 p.m.||Evening in the Round||Mills Auditorium|
|Wednesday, May 20|
|7:30 a.m. - 8:00 a.m.||Voting delegate registration|
|8:00 a.m. - 9:00 a.m.||TCUL Annual Meeting||Mills Auditorium|
|9:00 a.m. - 10:30 a.m.||Cyber Security||Mills Auditorium|
|10:45 a.m. - 11:45 a.m.||Economic Update||Mills Auditorium|
|12:45 a.m.||Closing remarks and Prize Give-Away||Mills Auditorium|
Free* for Credit Unions with less than $5 million in assets.
(*Guests and golf not included.)
Registration is limited to league-affiliated credit union personnel and their directors.
Guest registration includes Reception, Silent Auction, Exhibit hall, Tuesday Lunch, Tuesday Entertainment, Closing speaker and Prize give-aways.
Guest registration excludes credit union personnel, credit union directors, vendors and exhibitors.
Includes golf fees, cart, practice range, breakfast, lunch, beverages, snacks, give-aways and prizes.
Golf is available to registered attendees, registered guests and registered exhibitors.
Business casual. Be sure to bring a sweater, as personal comfort levels vary.
Questions or Special Needs
Call your CU Information Center at 800-572-7359 or 423-899-2425, extension 1208. Or e-mail Trish Patterson at email@example.com.
Refunds will be issued until 10 days prior to the conference, less a $50 administration fee per person. Substitutions accepted anytime. All cancellations and substitutions must be submitted in writing.
|Tennessee Credit Union League
P.O. Box 21550
Chattanooga, TN 37424-0550
Phone: 423-899-2425 or 800-572-7359