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CUNA Mutual Webinars

Topics Will Feature Exposures That Saw a Resurgence in 2010, Plus Emerging Risks
CUNA Mutual Group has scheduled its 2011 Credit Union Protection Webinar Series to help reduce risk exposures for credit unions, their staffs and boards of directors.
Topics for the popular webinar series, developed exclusively for CUNA Mutual Credit Union Bond policyholders, were selected from exposures that saw a resurgence in 2010, including wire transfer and lender liability claims, said Brad Mundine, regional manager of Credit Union Protection Risk Management. 
“In addition to scheduled live webinar topics selected to address losses that are expected to impact credit unions throughout the year, the series will also feature four topics to address emerging risks that will be determined as the year progresses,” Mundine said.
The webinars, are provided as a no-cost, value-added benefit to policyholders, which represent more than 90 percent of U.S. credit unions. In 2010, more than 6,100 individuals registered for the webinar series representing 1,477 credit unions.
Following is a summary of this year’s sessions, which are 60 to 75 minutes in length.  Individual session times are available on the Webinar Registration Web page in the CU Protection Resource Center of cunamutual.com.
ATM Fraud: A Growing Threat, Feb. 16 - Low effort for criminals could mean high losses for you. ATM fraud has been a popular choice for criminals due to the relative ease to obtain money.  On-the-go American consumers use their cards and PINs several times each day providing ample opportunity for fraud loss.  While a number of classic ATM scams are still in play, many have taken a modern spin.  This session will introduce emerging ATM fraud trends and how to protect against them.

Survive the Unthinkable, April 13 - Disaster preparedness and response are key. Disaster can strike quickly and without warning. Emergency situations (whether natural or manmade) can take a huge toll on credit unions. Having a solid disaster preparedness plan can minimize the effects of a disaster. This session will focus on identification of risk, implementing a disaster preparedness program and developing a business resumption plan designed to minimize down time.
Employees Gone Bad, May 18 - Preventing losses from employee dishonesty. Nearly 80 percent of financial institutions worldwide say “insider threat” has increased in the wake of the economic downturn*, with full-time employees being the most likely to pose an insider fraud threat.  Having proper internal controls in place is crucial to preventing employee dishonesty losses and pinpointing accountability in the event of such a loss. This webinar will offer practical advice on how to handle this sensitive issue.
Risk Management Open Mic, July (Date to be determined) It’s credit unions’ turn to take the stage. Join CUNA Mutual’s risk management specialists to engage in a Q&A dialogue about risks and loss prevention tips. Risk managers will present some of the latest topics and respond to participants’ questions.
ACH Fraud Hits a Nerve, Aug. 17 - Transactional procedures can minimize risk. Understanding how ACH and wire transfer losses occur is the first step in preventing them. Assaults against small and medium businesses in the ACH arena have been a wake-up call as fraudsters attack accounts by compromising systems and initiating fraudulent electronic payments.  This webinar will focus on specific system controls and transaction procedures to minimize risk.

What You Need to Know About Employment Practices Liability, Oct. 5 - How to spot issues, eliminate hurdles and reduce risk. Employers are facing an escalation of employment practices litigation and finding they are vulnerable from the pre-hiring process through the exit interview. This session will share practical tips on spotting issues, removing organizational hurdles and setting clear corporate policies and procedures to reduce the potential impact.
The Many Faces of Fraud, Nov. 16
- A look back and ahead. Fraudsters continue to find new scam angles and ways to revive old schemes.  It is critical to stay on top of fraud trends and implement proactive, robust prevention strategies. This webinar will summarize activities that gained momentum in 2010 and alert you to risks on the horizon.
Open months have been reserved for the months of March, June, September and December. Yet-to-be-determined topics will be scheduled to address the hottest emerging risks at the time.

For more information and to register, go to www.cunamutual.com/CUProtectionWebinars or contact the Credit Union Protection Response Center at 800-637-2676. A user ID and password are required to access the Protection Resource Center and register. Those without a user ID and password should click on “Welcome” and then select “New User Registration” to continue.

CUNA Mutual: 2011 Plan Administrator Webinar Series – Save the Dates!
All webinars will be offered at two different times:
10:00 a.m. and 2:00 p.m. CST
Each complimentary session is one hour in length.

• Understanding Plan Fees & Expenses – Wednesday, June 15

• Mid-Year Investment & Economic Update – Wednesday, July 13

• Choice Core Lineup Investment Review* – Wednesday, September 14

• Defined Benefit Plans – Wednesday, November 30

• Census Packet Administration – Wednesday, December 14

Register here: http://cunamutualconferences.cunamutual.com/profile/form/index.cfm?PKformID=0x377683c135

A confirmation email will be sent immediately upon registration.
A reminder email will be sent to you closer to the presentation dates.


CUNA Mutual Marketing Webinar Series

Jan 25, Mar 15, May 10, Jul 12, Sep 13, Nov 8 at 2:00 pm CST
The Auto Loan Recapture program is a proven and powerful direct mail marketing campaign that brings back members who have financed vehicles elsewhere. With Auto Loan Recapture and the Next Car Purchase campaigns you can increase your auto loan portfolio by recapturing lost auto loans in addition to acquiring new loans from members looking to purchase a vehicle. These programs help credit unions fight back against the competition and grow loans even in a challenging market.

Feb 1, May 3 at 2:00 pm CST
A strategic approach to mortgage marketing can help you grow loans, control risk and develop member relationships with arguably the greatest potential to achieve Primary Financial Institution status! Attend this webinar and learn how to refinance members from high mortgage rates, rescue members from precarious ARMs, and make dreams come true for first-time home buyers.

June 7 2:00 CST
Is your credit union interested in expanding membership and achieving greater penetration in the markets you serve? Have you recently opened a new branch, expanded your charter or lost another major financial player in your market? Reach out and discover your potential by targeting new creditworthy members. Learn how Loan Generation Marketing campaigns can help drive new members into your credit union where they can experience the credit union difference!

October 25 2:00 CST
Do your lending-related goals include: growing loan volume...increasing share of wallet....retaining and expanding membership...growing credit union assets? The Loan Generation Marketing campaigns can help you achieve your objectives. Overall success is usually not the result of a single strategy. It takes a combination of strategies to form a comprehensive plan. Learn how target marketing using credit prescreens can help grow loans and control risk in all major loan categories including auto loans, real estate secured loans, and unsecured loans.

April 5, August 2 and November 1 at 2:00 CST
The Credit Card and Personal Loan Acquisition campaigns can help identify your members who have acceptable credit scores while also prescreening for maximum revolving debt utilization ratio and maximum revolving debt outstanding. Additionally, the credit card campaign is flexible enough to allow for balance transfer offers and rewards programs. Help your members get out from high interest credit cards or offer your members a great alternative to another credit card.

Register at: www.cunamutual.com/growloans


CUNA Mutual: Rules to live by. Tools to retire by.
a retirement education series

Join Scott Knapp, Director of Investment Strategy – CUNA Mutual Group for quarterly webinars where you will learn about the rules and tools you need to develop your personal retirement strategy. Each complimentary webinar is approximately
1 hour in length with presentation and open Q&A session.

February 8 - for all ages
Tax Time Re-set!
Tax time is a great time of year to re-evaluate your retirement savings strategy, and find additional ways to save. In this webinar, you will learn a few easy steps to take to “re-set” your investment strategy. You’ll also learn how to support your current lifestyle and budget needs while keeping on track to reaching your retirement dreams.

June 21 - for individuals within 5 years of their retirement date
Countdown to Retirement Checklist
Are you nearing retirement? Join us for the Countdown to Retirement Checklist webinar. At this webinar, we will create a checklist of items you should be completing 5 years from retirement, 3 years from retirement, 1 year from retirement, and what you should do at the retirement event. This is one of the biggest changes you will go through in your life – start planning now!

August 23 – for young savers or middle-age accumulators (ages 49 or younger)
Rollover or Stay
Change jobs recently? Have plans to make a change in the near future? If you have ever changed jobs you understand the
question you have to ask yourself - what do I do with my retirement savings? Should I roll it over to the new employer or keep it where it is? In the Rollover or Stay webinar you will learn what options you have and when each option may be most appropriate. We will also provide you with some resources and tools to help you with these decisions that can be applied now and throughout your working career.

November 15 – for all ages
Saving During Tight Budget Times
Inevitably everyone goes through times in their lives, or for many of us – certain times each year, when our budgets become more constrained. Where do we look to find solutions to cut spending, increase savings, or take a loan? In this webinar, you’ll learn the importance of budgeting for your future savings, risks associated with loans from your retirement plan, and how to get back on track.

Follow this link to register:


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P.O. Box 21550
Chattanooga, TN  37424-0550
Phone: 423-899-2425  or  800-572-7359
FAX: 423-899-8726
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