Who Can Touch the Money?
Of course account-holders can access their funds at any time but what happens when there are other requests for members’ funds? What happens when requests conflict? What are the rights of account-holders and other interested parties? Who can make changes to accounts? Who can close accounts? What happens when a member dies?
This program will begin with a foundation of account ownership principles and a discussion of membership vs. account ownership.
In order to mitigate future problems, attendees will be immersed in proper account-opening procedures and documentation for a variety of accounts:
We will discuss special situations such as:
Then, moving beyond ownership issues, we’ll discuss other requests for funds:
We’ll wrap up with a discussion of current account ownership problems and how to solve them.
Trish Patterson is a meeting planner and compliance specialist for the Tennessee Credit Union League. As Vice President of Education and Information, her duties include developing and conducting training programs for credit union volunteers, management and staff. As Compliance Specialist, she develops and provides training in several areas of regulatory compliance including lending, savings, marketing, and operations. She analyzes and communicates the impact of state and federal legislation on credit union operations and comments on proposed regulatory changes.
She is responsible for the weekly e-mail to credit unions, League Update, and the monthly newsletter, Management Notes. She speaks regularly at League, chapter, and credit union functions.
Trish began her career as a teller for Bank of America in Sacramento, California. From there she went to work as Loan Auditor for SAFE Credit Union in North Highlands, California, and eventually became the Senior Technical Support Specialist, streamlining and standardizing policies and procedures, implementing new and revised consumer regulations, and designing internal forms.
Trish graduated from American River College in Sacramento, attended the University of California at Davis, and graduated with a Bachelor of Science degree in Organizational Behavior from the University of San Francisco.
Trish is an avid fly fisher and conservationist, and makes her home in Chattanooga, Tennessee.
8:30 a.m. - 3:00 p.m.
Lunch at noon
Lodging and Meeting
Chattanooga September 3
Knoxville September 10
Kingsport September 17
Nashville September 24
Memphis October 1
A note about rooms
Often hotel rooms book up fast and some folks find themselves on a waiting list for rooms. Usually we can accommodate everyone on the lists. So, if you find you have reserved more rooms than you will need, please do not cancel them. Contact Trish Patterson at email@example.com or 800-572-7359, extension 1208. Provide the name of the hotel, the type of room, the nights reserved and the name of the individual or credit union.
Registration: $499 per person; Early Bird Rate: $399 if received by August 20.
CUs with assets less than $5 million, free.
Registration is limited to league-affiliated credit union personnel and their directors.
Lunch will be provided.
Business casual. Be sure to bring a sweater, as personal comfort levels vary.
Registration Form (PDF)
Online Registration Form
Questions or Special Needs
Call your CU Information Center at 800-572-7359 or 423-899-2425, extensions 1209 or 1208. Or e-mail Leisa Massingill at firstname.lastname@example.org or Trish Patterson at email@example.com.
Refunds will be issued until 10 days prior to the conference, less a $50 administration fee per person. Substitutions accepted anytime. All cancellations and substitutions must be submitted in writing.
|Tennessee Credit Union League
P.O. Box 21550
Chattanooga, TN 37424-0550
Phone: 423-899-2425 or 800-572-7359