|
S010 |
Credit Union Orientation |
Fourth |
1999 |
|
S20 |
Member Relations |
Fourth |
2000 |
|
S030 |
Security |
Fourth |
2001 |
|
S100 |
Money & Negotiable Instruments |
Fourth |
Revised 2002
2000 |
|
S110 |
Member Services |
Fourth |
Revised 2003
2001 |
|
S120 |
Cross-Selling |
Fourth |
Revised 2003
2001 |
|
S200 |
The Lending Process |
Fourth |
2002 |
|
S210 |
Lending Products & Regulations |
Fourth |
Revised 2002
2001 |
|
S220 |
Collections |
Fourth |
2002 |
|
S300 |
Basic Accounting |
Third |
2002 |
|
S310 |
Accounting for Credit Union’s |
Third |
2000 |
|
S320 |
Credit Union Financial Analysis |
Third |
2001 |
|
S400 |
Bankruptcy & Court Proceedings |
Second |
1995 |
|
S410 |
Mortgage Lending |
Third |
2002 |
|
S420 |
Loan Marketing |
Third |
2002 |
|
S500 |
Improving & Maintaining Quality Service |
First |
1997 |
|
S510 |
Successful Sales Techniques |
First |
1997 |
|
S520 |
Interpersonal Skills:
Understanding Your Impact on Members |
Second |
2003 |
|
S600 |
Credit Union Technology |
Second |
2001 |
|
S610 |
Working With Technology |
First |
1998 |
|
S620 |
Serving Members with Technology |
Second |
2002 |
S700 |
Loan Interviewing |
First |
Revised 2002
1999 |
|
S710 |
Loan Underwriting |
First |
Revised 2002
1999 |
|
S720 |
Loan Servicing |
First |
Revised 2003
1999 |
|
S800 |
Opening New Accounts |
First |
Revised 2002
2000 |
|
S810 |
Individual Retirement Accounts |
Second |
2002 |
|
S820 |
Investment Choices for Members |
First |
2000 |
|
S900 |
Preventing Fraud |
First |
Revised 2002
2000 |
|
S910 |
Security Issues |
First |
Revised 2003
2000 |
|
S1000 |
Develop A Career Plan: Practical Tools &
Methods for Mapping Your Career |
First |
2000 |
|
S1010 |
Write Effectively: Credit Union Business Writing Techniques |
First |
2000 |
|
S1020 |
Make Work Manageable: Time, Stress, and Workload Management Strategies |
First |
2000 |
|
S1100 |
Working Effectively with Difficult Members and Staff |
First |
Revised 2003
2000 |
|
S1110 |
Helping Members Understand and Solve Common Problems |
First |
2000 |
|
S1120 |
Using Technology to Improve Member Service |
First |
2001 |
|
S1200 |
Financial Management Made Easy I |
First |
2001 |
|
S1210 |
Financial Management Made Easy II |
First |
2001 |
|
S1300 |
Member Service |
First |
2001 |
|
S1301 |
Financial Counseling |
First |
2002 |
|
S1302 |
Transitioning from Staff to Management |
First |
2002 |
|
S1303 |
Communication and Telephone Skills |
First |
2002 |
|
S1310 |
Successful Collections |
First |
2001 |
|
S1320 |
Robbery Prevention and Preparation |
First |
2001 |
