Nashville Embassy Suites

Registration ONLY $75

October 27 – 28, 2021

Embassy Suites by Hilton Nashville South Cool Springs
820 Crescent Centre Drive Franklin, TN 37067

Questions about this event? Please email

Join Us in Nashville for an In-Depth Educational Conference and Trade Show Focusing on Products, Services, and Service Providers

We have a new and exciting educational opportunity for your credit union. Credit Union Connect is a conference and trade show that focuses on products, services, and service providers that can help propel your organization into the future.

We will cover a range of topics through 15 different breakout sessions, including IT, compliance, fraud, security, marketing, payment processing, and more.

This is a one-day show that is centrally located and costs only $75 to attend, with a networking reception, breakfast, and lunch included.

We will have nearly 50 service providers on hand to give you new insights. You can vet several vendors for a particular product or service in person and in one day. See our current participating sponsors and exhibitors HERE.


Wednesday, October 27, 2020

1:00 p.m. – 5:00 p.m.
Attendee Registration

2:00 p.m. – 5:00 p.m.

Music City Mantras
Join this interactive panel discussion with music industry experts from Nashville. Learn how they have had to reinvent themselves during the pandemic and what your credit union can learn from them.

What Credit Unions Can Learn from Amazon
DJ Haskins with Silver Cloud Inc. explores how organizations such as Amazon evolve and change to meet the needs of the on-demand self-service consumer world and what your credit union can learn from them.

5:00 – 6:30 p.m.
Cocktail reception and networking

people standing and talking with symbols overlain

Thursday, October 28, 2021

8:00 - 9:30 a.m.
Breakfast in the exhibit hall

8:30 a.m.
Exhibit Hall Opens—Exhibit Hall is open all day

9:15 – 10:00 a.m.
Concurrent Sessions

10:00 – 10:30 a.m.
Visit with the Vendors

10:30 – 11:15 a.m.
Concurrent Sessions

11:30 a.m. – 12:15 p.m.
Concurrent Sessions

12:15 p.m. – 1:15 p.m.
Lunch – Networking – Visit with the Vendors

1:15 – 2:00 p.m.
Concurrent Sessions

2:00 – 2:30 p.m.
Visit with the Vendors

2:30 p.m. – 3:15 p.m.
Concurrent Sessions

3:15 p.m. – 3:30 p.m.
Raffles & Prizes

3:30 p.m.
Show Concludes

Tennessee CU Connect Sessions

Delivering on a Digital Member Experience in a Member-first World

Lizzy Shebanek

Does disruption scare you? What does it mean to you? Are you making the most out of your digital partner relationships? In this presentation, CU Engage will take a deep dive into delivering on a digital member experience in a member-first world. We will discuss how digital disruption is affecting the payments space today and what financial institutions can do to stay on the top of their game to retain and gain customers.

Key Takeaways:

  • how digital disruptions is affecting the payments space
  • forces of change in the member experience
  • the importance of a payments strategy

Hot Topics in Commercial Lending

Mark Cox-President & CEO, Innovative Business Solutions

Commercial Lending is a never-ending sea of change, and whether you are considering adding commercial loans to the services you offer your membership, or are trying to keep up with everything going on, this session will provide useful and timely information on getting started and on what to expect from the post-pandemic economy, regulatory changes, the constant changes in loan examinations and the impact on your portfolio.
portrait Mark Cox Innovative Business Solutions

CECL – What You Actually Need to Know – A Practical Discussion

Jeffrey Johnson, Senior Analyst, Mark H. Smith

What exactly is CECL and what will the implementation look like? Get an update on the current environment and hear about some implementation timeline and plan ideas. In addition, learn some key considerations in planning and developing CECL for your credit union. Make sure you are developing the solution that is RIGHT for YOUR credit union.
portrait Jeffrey Johnson

When Should Financial Institutions Say “I Do” to Vendors

Sabeh Samaha, CEO, Samaha & Associates

Details coming soon…
portrait Sabeh Samaha, CEO, Samaha & Associates 287x290
Top Tier Band

Safety and Wellness

The goal of this conference is to host a safe event that brings the credit union community together. Anyone who is feeling unwell or has had exposure to COVID-19 is encouraged to stay home. We want to see you soon when it is safe to return.
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