Wednesday May 23
11:30 a.m. – Golf Tournament (Lunch, followed by Shotgun Start)
3:00 p.m. – 6:00 p.m. Registration
6:00 p.m. – Reception
7:00 p.m. – Tennessee Credit Union League Awards Gala*
*Proceeds will benefit the Children’s Miracle Network.
Thursday May 24
7:30 a.m. – 3:30 p.m. Registration Open
8:00 a.m. – 9:00 a.m. Talking Business Breakfast – Tickets Required
9:00 a.m. – 10:00 a.m. Talking Business Private Exhibits – Tickets Required
10:00 a.m. – 1:00 p.m. Exhibit Hall open to all registered attendees and registered guests
12:00 p.m. – 1:00 p.m. Past TCUL Chairmen’s Lunch
12:00 p.m. – 1:00 p.m. Lunch for all attendees, guests and exhibitors
1:00 p.m. – 1:15 p.m. Opening remarks
1:15 p.m. – 2:15 p.m. The Unbanking of America
2:30 p.m. – 3:10 p.m. State of America’s Credit Unions
3:15 p.m. – 4:00 p.m. Issues in the Workplace
Evening on your own.
Friday May 25
7:30 a.m. – 8:00 a.m. Voting Delegate Registration
8:00 a.m. – 9:00 a.m. TCUL Annual Meeting
9:00 a.m. – 9:45 a.m. Cybersecurity: Culture
9:50 a.m. – 10:40 a.m. The Power of Multi-Generational Relationships
10:45 a.m. – 11:45 a.m. Never Give Up — The Survivor Way
What do an undocumented immigrant in the South Bronx, a high-net-worth entrepreneur, and a twenty-something graduate student have in common? All three are victims of our dysfunctional mainstream bank and credit system. The Unbanking of America exposes the ways in which banks have quietly abandoned lower- and middle-class consumers in favor of servicing only the wealthiest. Today nearly half of all Americans live paycheck to paycheck, as income volatility has doubled over the past thirty years. Banks, with their monthly fees and high overdraft charges, take advantage of these fluctuations rather than help their customers manage them.
Lisa Servon delivers provocative dispatches from inside a range of banking alternatives–from predatory to responsible–as new players rush in to do what banks once did. She works as a teller at RiteCheck, a check-cashing business in the South Bronx, and as a payday lender in Oakland, California, listening to the stories of the alternative bankers as well as their consumers. And she delivers fascinating, hopeful portraits of the entrepreneurs who are counting on a permanent “unbanking” of America–and designing systems to transform how nonwealthy Americans can gain the access and agency to their own money that they, especially, need.
Get to know the accomplished and acclaimed keynote speaker Lisa Servon, Professor of City Planning at the University of Pennsylvania and former dean at The New School. As the author of “The Unbanking of America”, she will provide her expert insight on the topic of “Banking the Unbanked.”
Nussle will be focusing on the future of CUNA, how interdependence between CUNA and the state credit union leagues is essential and why advocacy is critical for the credit union movement. CUNA is the largest and most influential national financial services trade association in the country advocating on behalf of credit unions and their 110 million members.
Jim Nussle is president and CEO of the Credit Union National Association (CUNA), the largest and most influential national financial services trade association in the country advocating on behalf of over 6,000 credit unions and 105 million credit union members.
Since his appointment in September 2014, Nussle has worked to position credit unions as America’s best financial partner. By streamlining the association’s structure and operations, Nussle has shaped CUNA into a lean, strategic and results-driven organization recognizing that credit unions demand value of membership and advocacy results. Under Nussle’s leadership, CUNA, the credit union state leagues, and the credit union movement have secured a number of victories including the long-term highway funding bill of 2015 being signed into law by President Obama which contained key regulatory relief provisions for credit unions.
We all have biases, but we rarely believe that we do – biases are for other people. The challenge is to recognize these sometimes unconscious or implicit biases so that we can minimize their effects in the workplace. The good news is that there are strategies we can employ to help us do this. During this session, we will discuss what implicit bias is, how it affects workplace decisions, and how employers can overcome those biases.
Jason Duke and Ben Brady, White Mile Consulting, LLC
The security of your digital assets is paramount to keeping member data safe and conducting business. Credit Unions spend millions of dollars annually on firewalls, anti-virus software, software and operating system updates and to prevent malware and spyware from affecting operations. Hundreds of new threats emerge every day and add to the skyrocketing costs of keeping our data safe from hackers. We can all agree that the process of physically protecting our networks is an important one that already has our attention. None of us want to be the next local or national news story.
On the other hand, what is the corporate culture of our employees in regard to cybersecurity? Do they only do what they are “not supposed to” because of scare tactics they receive in brief, annual training sessions? What your employees need is a paradigm shift, to experience a culture change, to where they develop a sense of cybersecurity awareness. It is time to “Secure the Human” instead of buying every security appliance possible and not spending the time and effort on your employees. Your end-users are the variables here. Hackers and cybersecurity threats are already a constant. In order to “Secure the Human”, we must develop an atmosphere of constant reinforcement to develop a culture of “good cyber citizenship” for the most important assets of the organization.
The next few decades promise to bring a significant wealth transfer from one generation to the next. Yet research shows much of that wealth will exit the current wealth management practice and financial institution it resides at. This seems particularly important when the costs associated with customer retention are significantly less than customer acquisition. According to experts, the key is building deeper relationships with clients—going beyond finances—and reaching out to their families. How will you build and impactful relationship with the next generation now?
As we survive life’s challenges, we come face to face with fear and uncertainty. Challenges may allow us to step out of our comfort zone and push ourselves above and beyond our own self-limitations. It is how we choose to overcome challenges that make us who we are. It is our strength in times of difficulty that proves our character and self-worth. Holly Hoffman, a finalist on Season 21 of CBS’ hit reality show “Survivor” shares her experience of being on a reality show and encourages you to think about how you decide to survive on a daily basis. Hoffman shares about six words to develop your survival skills. With these six simple words, you can take on any challenge facing you. Adversity is not so much contending with problems as it is learning more about who you really are and what is inside of you. Join Holly and explore what your true survival skills are.
Thursday Afternoon Luncheon
Hardcore country traditionalist, Daryle Singletary, has built a career based on musical integrity. “When I moved to Nashville in 1990, I left Georgia telling my Daddy, ‘I want to make my living in country music,’” Daryle recalls. “I didn’t tell him I wanted to be played on the radio every day or be on a video channel every day. I said, ‘I want to make a living playing for the people who enjoy my kind of music.’ Fortunately and thankfully, I have been able to do that since 1995.
“We’ve been very fortunate to stay on the road, year in, year out. I continue to work and continue to build a fan base. There are still people out there who want to hear traditional country music. I’ve been fortunate to be able to always keep it real and not have to compromise. I can’t ask for nothin’ better, I don’t guess.”
Daryle Singletary earned his notoriety for country authenticity with such unforgettable hits as “I Let Her Lie,” “Too Much Fun,” “Amen Kind of Love” and “The Note.” His newest album, “There’s Still A Little Country Left”, finds the country singer smack dab in the middle of what he loves the most, traditional Country music. On past albums, some of the greatest talents in his industry have lined up to sing with Daryle, including the late George Jones and Johnny Paycheck, Dwight Yoakam, Merle Haggard, Ricky Skaggs, John Anderson and Rhonda Vincent. On “There’s Still A Little Country Left”, Daryle finds harmony vocal assistance from Grand Ole Opry member Vince Gill on the poignant and moving “Say Hello To Heaven.” Daryle is from rural Georgia.
His father is a retired postmaster and his mother is a hairdresser. They sang gospel music on weekends. By the time he reached his teens, Daryle was a rabid country music fan, enthralled by the sounds of Keith Whitley and his all-time favorite, Randy Travis.
He moved to Nashville in the fall of 1990 and made the rounds of Music City’s nightclub talent contests, picking up $100 here and there. Producer Greg Cole began playing drums in his band at a club called The Broken Spoke. Daryle recorded a pair of singles for the independent label Evergreen Records in 1992, but neither was a success. In the meantime, he was badgering his idol with letters. After members of the Randy Travis band heard Daryle at The Broken Spoke, they urged the star to listen, too. With Randy as his co-producer, Daryle Singletary issued his debut album on Giant Records in 1995. It included the career-launching singles “I’m Living Up to Her Low Expectations,” “I Let Her Lie,” “Too Much Fun” and “Workin’ It Out.” Traditional honky-tonk fans shouted “Hallelujah!” in response. Daryle’s consequent projects included the hits “Amen Kind Of Love”, The Used To Be’s and The Note. 2015 will bring the newest CD release “There’s Still A Little Country Left”, many corporate collaborations and a tour schedule packed with dates from March until December.
Visit the exhibit hall where vendors from all over the country will be showcasing their latest products and solutions. Find out about the latest services, technologies, applications and resources available to improve your credit union. Win prizes and make new connections.
Two decision-makers from each credit union are invited to sign up for the Talking Business Breakfast and Private Exhibits. You’ll enjoy a networking breakfast with exhibitors in a casual atmosphere, followed by an hour of private exhibit hall time.
Early Bird Registration – $599 for registrations received by Friday, May 4, 2018.
($699 for registrations received after Friday, May 4, 2018)
Free* for Credit Unions with less than $5 million in assets.
(*Guests and golf not included.)
Registration is limited to league-affiliated credit union personnel and their directors.
Guest registration $169
Registration includes Reception, Silent Auction, Exhibit Hall, Tuesday Lunch, Dinner and Entertainment, Closing speaker and Prize giveaways.
Guest registration excludes credit union personnel, credit union directors, vendors, and exhibitors.
Bear Trace at Harrison Bay
8919 Harrison Bay Road
Harrison, TN 37341
Includes golf fees, cart, practice range, lunch, beverages, snacks, giveaways and prizes.
Golf is available to registered attendees, registered guests and registered exhibitors.
Business casual. Be sure to bring a sweater, as personal comfort levels vary.
Call Your League at 800-572-7359 or 423-899-2425, extension 1201. Or e-mail Matt Coniglio at email@example.com.
Refunds will be issued until Friday, May 11, less a $75 administration fee per person. Substitutions accepted anytime. All cancellations and substitutions must be submitted in writing.
Chattanooga Marriott Downtown
2 Carter Plaza
Chattanooga, TN 37402
Click here to book your room…
Check-In 3 p.m
Check-Out 12 p.m.
Cut-Off May 1, 2018
Continuing education credits may be awarded by your professional licensing association/organization or even your college/university for participation in this conference Upon request, we will provide proof of attendance, course material, etc. Just pick up a request form from the registration desk.