January 12 & 13, 2021

Virtual Learning Experience

Day One – Maximizing Collections Opportunities
9:00 a.m. – 12:00 p.m. ET 

• Reviewing the Foundations of Credit Union Collections
• Maximizing the Virtual Workflow
• New Methods for Scoring Default Risks
• Review Regulatory Guidance on Working with Troubled Borrowers
• Appreciating Workout Options – From Consumer Loans to Real Estate
• Mining for Member Service Opportunities
• Uncovering Available Rescue Resources

Day Two – Fine-Tuning Your Bankruptcy Process
9:00 a.m. – 12:00 p.m. ET

• Overview of Bankruptcy Rules – From Filing to Discharge
• Maximizing Recovery Opportunities
• Avoiding Inadvertent Violations of the Automatic Stay
• COVID and the Bankruptcy Process
• Account Placement Checklist

For more information and to register, visit our partner’s website.