United Southeast Federal Credit Union CEO Janice Jones Celebrates Retirement

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After 51 years with United Southeast Federal Credit Union (USFCU), President/Chief Executive Officer Janice Jones retired on July 30, 2021.

Jones has served in various positions throughout the credit union during her five-decade career, beginning as a clerk and moving to other areas, including operations and accounting. Before moving into her current role, she served as Chief Operations Officer and as Executive Vice President.

She has obtained numerous industry distinctions and honors, including a Certified Credit Union Executive (CCUE) designation.  She was recognized by the National Credit Union Institute for her outstanding commitment to career-long professional development.  Jones completed the Credit Union National Association’s (CUNA) Financial Counseling School and CUNA’s Financial Management School, and the Dale Carnegie Leadership Development program.  In 2015, Jones was inducted into the Tennessee Credit Union Hall of Fame.  She obtained her Bachelor of Science Degree in Management from Tusculum College.

Janice has also championed numerous philanthropic efforts in Bristol, including initiatives on financial literacy that USFCU has shared within the community and local school systems.  In 2017, then-Speaker of the House for Tennessee, Beth Harwell, appointed her to the Tennessee Financial Literacy Commission, where she continues to serve as a board member.

She is a member of the Bristol Morning Rotary Club and has served the last several years as a director on the Rotary Board. In addition, Jones served as the Chair of the Board of Directors for the Bristol TN/VA Chamber of Commerce and has served in several officer positions, including President of the Northeast Tennessee Chapter of Credit Unions, Secretary of Volunteer Corporate Credit Union, and Vice-Chair of Tennessee Credit Union League.


“I have [had] the tremendous blessing of working with a great credit union, outstanding people, and remarkable members. The Credit Union has provided me with a platform allowing me to share my passion for helping people. USFCU has been my home, and I have enjoyed getting to know our employees and members, as well as being a part of the community.”

—Janice Jones


Janice and her husband, Wayne, are blessed with two children, Jeremy and Jennifer, a son-in-law Kane, and a granddaughter, Pearl.

About United Southeast Federal Credit Union

United Southeast Federal Credit Union was chartered in 1941 to serve employees of the Inter-Mountain Telephone Company. Over the years, the Credit Union has grown to serve the employees of several hundred companies in Tennessee and Virginia. In addition, many who live, work, worship, or attend school in Washington County, Tennessee, Sullivan County, Tennessee, Washington County, Virginia, and Russell County, Virginia, are eligible for United Southeast Federal Credit Union membership. USFCU has six convenient locations.

For additional information, visit www.usfcu.org.

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