Advocacy News: August 2021


Just because the Tennessee General Assembly is out of session doesn’t mean your league’s advocacy team took the summer off. We’ve been hard at work keeping in touch with legislators during their off-season, continually talking about issues that affect credit unions. This, of course, includes conversations on the proposed interchange legislation that we oppose. A […]

Make Claims A Key Piece Of Your Digital Strategy

By: Jamie Ludwig A digital strategy needs to incorporate all aspects of the member experience. It’s critical that pain points be addressed throughout all interactions, as the weakest touch point is often the one most remembered. In the Lending process, much time, attention and detail is devoted to the application process, while the critical post-sale […]