What Matters Now Research – 6 Key Differences Drive Multicultural Consumer Behavior

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Over the past five years, multicultural consumers* have accounted for 100 percent of the U.S. population growth and 61 percent of credit union membership growth. As the population becomes increasingly diverse, understanding cultural differences might cause credit unions to reconsider their communication messages and product delivery channels. Our What Matters …

7 Ways to Attract — and Retain — Talented Millennials

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Flexible schedules, work-life balance, more growth opportunities … yadda, yadda, yadda. We all know Millennials want these things because … we all want these things. Comprising 35% of the American labor force and growing, Millennial employees (those born between 1981 and 1996) pose some unique challenges to banks and credit unions, not …

Tennessee Credit Union League Latest News

Kimberly Clark Credit Union Awards $25,000 to Scholarship Applicants

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Kimberly Clark Credit Union, a member-owned financial cooperative with 112 million in assets based in Memphis, TN, awarded a $1,000.00 college scholarship to twenty-five outstanding students selected from the children and grandchildren of Kimberly-Clark Corporation employees from nine states. Recipients were chosen based on an essay, academic excellence, leadership and …

Tennessee Credit Union League Latest News

Y-12 Federal Credit Union Hires New Director

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Bill Beatty joins Y-12 Federal Credit Union as the Director, Remote Member Services, and Call Center. His primary responsibilities will be to manage the Contact Center, and the Personal Teller Machine (PTM) teams. Beatty previously worked for Conduent BPO, Bank of America, and CertusBank and has more than 20 years …

TR Group Announces Human Resources University

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The TR Group will hold its first in-person training conference, Human Resources University, on September 25 and 26 in Nashville, TN. This two-day conference, led by attorneys from the Virginia-based Woods Rogers law firm, will challenge attendees to go beyond surface-level issues and dive into being better human resource administrators …