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The Tennessee Credit Union League recently sent messages to all new members of the Tennessee legislature, welcoming them to their respective offices and promising to work with them for the good of credit unions and their members statewide. The message emphasized that credit unions are our nation’s financial first responders, …
Ascend Federal Credit Union, the largest credit union in Middle Tennessee, has donated $66,217 to Second Harvest Food Bank of Middle Tennessee, which includes $16,217 in contributions from its members. The donation will provide 264,868 meals to Middle Tennesseans in need. To maximize its contribution this year, Ascend encouraged members …
Credit Union transactions often require a lot of communication: Loan officers must provide regular updates on applications, and members often have many questions. Keeping track of where they are in the process can be overwhelming for members. And for Credit Union associates, ensuring the information is organized and continues …
Upper Cumberland Federal Credit Union makes a donation in honor of its 85th anniversary. Credit Unions are known for helping their communities during challenging situations. The UCFCU board of directors wanted to help their community by making a 2020 donation to the local United Fund. United Fund carefully disperses …
Sponsored by CUES Supplier member FIS Today’s credit unions face a loyalty problem. The annual churn rate for members can be as high as 25%, and 28% of consumers are open to switching to a new financial institution. That number is even higher among younger consumers: 40% of 18- to 21-year-olds and 35% of 22- to 37-year-olds are considering …
More than ever, 2020 has shown a spotlight on the incredible impact that credit unions make in their communities. Whether it’s working around the clock to process Payment Protection Program loans, participating in social justice initiatives or giving their employees time off to vote, credit unions have consistently demonstrated …