Board and Committee Leadership Conference

November 6 – 8, 2025 

November 6 – 8, 2025
Dollywood Heartsong Resort — Pigeon Forge, Tennessee

Make plans to join your peers for an education conference designed just for credit union volunteers. The Board & Committee Leadership Conference is set for November 6 – 8, 2025, in the beautiful Smoky Mountains of Tennessee. It features a full range of informative sessions on critical, timely issues with first-rate speakers.

We welcome credit unions associated with the Tennessee League or their respective leagues to participate in this informative educational event. If you are a vendor or third party and would like more information about this event, please contact the Events Team.

Schedule – All times EST

Thursday, November 6

3:00 pm

Registration

5:00 pm

Networking Reception

5:30 pm

Welcome Dinner and Entertainment!

Friday, November 7

7:30 am

Registration Open

7:30 am – 9:00 am

Buffet Breakfast

9:00 am

Welcome & Announcements

9:10 am

Economic Update

10:00 am

Networking Break

10:15 am

Scam Awareness and Prevention for Business Professionals 

11:25 am

Bank Secrecy Act Updates for Volunteers

12:30 pm

Buffet Lunch and Network with Colleagues

1:35 pm

The Top 10 Things Supervisory Committee Members Need to Know – Supervisory Committee Breakout Session

1:35 pm

How Internal Talent Mobility Creates Long-Term Leadership Excellence – Volunteer/Leadership Breakout Session 

2:30 pm

Hope and Encouragement – Clark Roberts 

3:30 pm

Evening on Your Own to Explore Pigeon Forge and Gatlinburg!

Saturday, November 8

8:00 am

Breakfast Buffet 

9:00 am

Closing Keynote with Nashville Singer Songwriter Patrick Henry

10:00 am

Conference Closing Remarks & Door Prizes!

Speaker Sessions

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How Internal Talent Mobility Creates Long-Term Leadership Excellence

Peter Sullivan, Executive Benefits Specialist, TruStage

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Scam Awareness and Prevention for Business Professionals

Richard Bryant, Program Director, Kentucky Financial Empowerment Commission

As scams and fraudulent activities become increasingly sophisticated, it is crucial for everyone, including business professionals, to stay informed and vigilant. This presentation is designed to provide board members with essential information on identifying and avoiding scams. Leveraging their business acumen, professionals will gain insights into protecting themselves and their peers from financial exploitation.
Objectives:

  • Increase Awareness: Educate on the latest trends and tactics used in scams.
  • Recognize Warning Signs: Equip attendees with the knowledge to identify common red flags of scams and fraud.
  • Prevention Strategies: Offer practical tips and strategies to avoid falling victim to scams.
  • Empowerment: Enable participants to share this knowledge within their communities, fostering a safer environment for all.
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Economic Update

Phillip Cochran is the Senior Vice President/ Chief Investment Officer (CIO) at Volcorp.

Let’s discuss the good and bad of what we are seeing with not only the most recent rate cut, but anticipated Fed moves through the end of next year. How will these moves impact credit unions and what should we prepare for?

While managing VolCorp’s investment portfolio and liquidity, Phillip also directs the marketing, sales, analytics, accounting and support functions of all VolCorp investment services to both client credit unions and client corporate credit unions. Joining VolCorp in August of 2004, Phillip has served in the Consulting Department as well as the Investment Department. He was named Chief Investment Officer in 2010, and Senior Vice President in 2016. He also sits on the CU Investment Solutions LLC Board of Managers. Prior to joining the corporate, Phillip was an investment manager at a private investment firm in the Nashville area.

Phillip is also a veteran of the United States Marine Corps. Phillip has a Bachelor of Business degree, with a focus in finance, from Belmont University, a Masters of Science of Accounting from Maryville University and holds FINRA Series 7 and 63 securities licenses.

 
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Bank Secrecy Act Training for Volunteers

Eileen Burden, Manager of Compliance Kentucky’s Credit Unions

leaders of your credit union, it is incumbent on you to comply with the requirements under the Bank Secrecy Act and other anti-money laundering (AML) rules and regulations in order to maintain proper oversight of your credit union’s BSA compliance program. In this session, we’ll examine the applicable BSA/AML laws, rules, and regulations; discuss the elements of a strong BSA compliance program and examiner expectations; and review recent enforcement actions related to violations of the BSA and other anti-money laundering provisions.

 

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Hope and Encouragement

Clark Roberts

Clark lost his ability to see at age 24 and gained his vision that life does not stop when adversity occurs. He discovered that when life happens, we must embrace the challenge, look for the potential, and live life to its fullest. Over the past 30 years,

Clark has inspired tens of thousands of men, women, and children to become compassionate leader through his message.

 
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The Top 10 Things Supervisory Committee Members Need to Know

The TN Department of Financial Institutions will provide training on the responsibilities and requirements for Supervisory Committee members. This session will also include an opportunity for open discussion and dialogue.

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Entertainment

We are working hard to provide you with more information. Check back soon!

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Closing Session

Patrick Henry 

As a former Nashville songwriter and humorist on the SiriusXM Radio Family Comedy Channels, Patrick Henry brings a unique blend of humor, music, and a motivational message to his audiences to create an event that is full of energy and actionable ideas.

 

Dollywood Heartsong Resort

The primary conference hotel is Dollywoood Heartsong. Currently, Heartsong is sold out for the nights of November 5 and Saturday, November 8. If you need a hotel stay that includes those particular nights, you may want to try Dollywood’s DreamMore Resort and Spa Hotel just across the street or any of the nearby hotels on the map below. 

ROOM RATE: Starting at $299 per night plus tax

Reservation Deadline: October 6, 2025

  • Complimentary Wi-Fi
  • Complimentary Nightly Marshmallow “Roasties”
  • Exclusive Benefits for Resort Guests with Valid Admission Tickets or Season Passes
  • Complimentary Self-Parking
  • Valet Parking – $30 per night

Please register to attend the event at the same time you book your hotel room.

Reservations are made on a first-come, first-served basis and will sell out quickly, so book soon!

Book by Phone

Group reservations can be made by phoning your reservation request to 1-800-DOLLYWOOD (800-365-5996) and referencing the 2025 Board and Committee Leadership Conference. 
 

Book Online

Online reservations can be made with the hotel booking link below.

Reservation Deadline: October 6, 2025

Book early. The room block will likely sell out. 

We welcome credit unions associated with the Tennessee League or their respective leagues to participate in this informative educational event.

If you are a vendor or third party and would like more information about this event, please contact the Events Team.

© 2025 Tennessee Credit Union League

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