Managing Card Compromises – Not One Size for All
It is a familiar story: a merchant database is attacked; an unknown number of cards are compromised and all cards are reissued. No one wins – the cardholders are inconvenienced and the card issuer pays the price – but the fraud, at least, is mitigated. Mass reissuance may be an effective strategy to combat fraud, […]
Leaders Credit Union Celebrates 50,000th Member Milestone
Leaders Credit Union, a member-owned financial cooperative based in Jackson, Tenn., is proud to have reached 50,000 members this past December 2018. To celebrate this achievement, Leaders financial champions surprised Anka Crider, Leaders’ 50,000th member, at Jackson-Madison County General Hospital with balloons, goodies, cookies and a $250 Leaders VISA gift card. “For over sixty years, […]
Five Economic Indicators Every Credit Union Should Track
This year is off to a strong start. Despite the market roller coaster that ended 2018, we continue to see strong jobs numbers, low unemployment rates, and high consumer confidence. As we monitor how our economy performs in 2019 and into 2020, it is important to remain watchful on a few indicators that provide insight […]
Swift Response Helps Credit Unions’ Road to Recovery After Natural Disasters
The United States experienced catastrophic natural disasters during the Fall of 2018. From Hurricane Florence that hit the Carolinas and East Coast in September, Hurricane Michael a month later hitting the Florida panhandle, and the California wildfires in November, many Americans lost their homes and are faced with starting over. As images, videos and stories […]
Tennessee Valley FCU Opens 18th Branch
Tennessee Valley Federal Credit Union (TVFCU) is pleased to announce the opening of its 18th branch and the third in-store branch with the opening of the in-store branch inside the Highway 41 Food City. “Two years after opening our first in-store branch, we are thrilled to announce the opening of our third in-store branch inside […]
TCUL Announces Crasher for GAC
Tennessee Credit Union League is pleased to announce that Kyle Garner of Tennessee Valley Federal Credit Union has been selected to attend Crash the GAC 2019 by The Cooperative Trust and CUNA to represent the Tennessee Credit Union League. Crash the GAC is a non-stop, career-changing program for credit union young professionals that allows them to […]
Northeast Tennessee Credit Unions Hold Meet and Greets With Chairman Timothy Hill
Twice this month Northeast Tennessee credit unions have had Representative Timothy Hill in their credit union for a meet and greet. Representative Hill was recently named Chairman of the House Commerce Committee, which will predominantly oversee legislation that impacts credit unions in the General Assembly. We are grateful to both Northeast Community Credit Union and […]
5 Ways to Increase Account Holder Loyalty in 2019
As you close the books on 2018, it’s time to hit the restart button and look forward to the year ahead. Hopefully, part of that vision includes ways to more fully engage your account holders and help them embrace increased financial security. After a holiday season of strong spending, many consumers are shifting their focus […]
ORNL FCU Gives Big to the United Way
Each fall, ORNL Federal Credit Union (FCU) employees join together to raise funds for the United Way and the 2018 campaign exceeded expectations as employees lived the credit union motto ‘people helping people’. Together, ORNL FCU employees raised over $95,000 during the annual campaign; Over the last five years, ORNL FCU employees have raised over […]
Delivering Long-Term Value Through Digital Lending
In its 2017 report, “Getting a bang for your digital buck: In consumer lending, going digital is no longer enough,” PwC noted, “Lenders should no longer question whether or not to invest in digital; but focus on how to deliver long-term value.” Most credit unions recognize the importance of digital; it’s the long-term value that […]