Cancellation Policy
We understand that life happens and plans can change. However, to ensure a high-quality experience, we are required to provide a guaranteed guest count to our venue in advance. Once we submit these final numbers, we are financially committed to the cost of your meal and seat, regardless of whether you attend.
Conferences, Workshops, and Roundtables
If You Need to Cancel
Cancellations received more than 14 days before the event are eligible for a refund, minus a $100 administrative fee. This fee is waived for events priced at $100 or less.
Cancellations received 14 days or less before the event are not eligible for a refund, as catering and venue commitments have already been finalized.
Refunds are not available for no-shows. However, you’re welcome to send a colleague in your place at no additional cost—just let us know ahead of time.
To cancel, please email events@yourleague.org.
If We Need to Cancel or Postpone
In the rare event we must cancel due to low enrollment or unforeseen circumstances, you’ll receive a full refund. If we need to postpone, you may choose either a full refund or transfer your registration to the rescheduled date.
Webinars
The MS and TN Credit Union Associations, in partnership with Financial Education and Development, Inc. (FED), provide convenient, web-based training to credit union professionals across the Carolinas.
Cancellations: Financial Education and Development, Inc. will accept cancellations at any time before attending a webinar. There is no penalty for cancelling, and FED, Inc. will process a full refund If you have any further questions, please contact FED, Inc. using the provided “Contact Us” form.
Questions?
If you have any questions or need assistance, please feel free to reach out to our Events Team—we’re here to help!
