Ramona Smith has been a Special Agent with the Tennessee Bureau of Investigation since 2002. Until October 2024, SA Smith was assigned to the Medicaid Fraud Control Division where she investigated Patient Abuse, Neglect, and Financial Exploitation, as well as Medicaid and TennCare Fraud. Currently, SA Smith is assigned to the Criminal Investigation Division where she is training financial institutions on the newly established Elder Financial Abuse Hotline. SA Smith received her BA from the University of New Mexico in Criminology with a Minor in Accounting in 1996. She has completed the TBI Criminal Investigators School, the Tennessee Law Enforcement Training Academy, and numerous classes through the National Association of Medicaid Fraud Control Units.  She has attended multiple training courses in her twenty-three years as a Special Agent including FBI Statement Analysis, Medicolegal Death Investigations, and the John E. Reid School of Interview and Interrogation.  SA Smith has spoken throughout Tennessee to both state and local law enforcement groups on the topics of residential abuse and fraud and to local community groups such as the SERTOMA Club of Nashville and the AARP.  She provides regular training to Tennessee Adult Protective Services staff and other state agencies.  SA Smith has presented at national events including the Resident Abuse Training Program sponsored by the National Association of Medicaid Fraud Control Units in Virginia Beach, Virginia and at the National Health Care Anti-Fraud Association’s Annual Training Conference in Dallas, Texas.  She has been a faculty member at the National Advocacy Center in Columbia, South Carolina, teaching interviewing skills and at the Tennessee Law Enforcement Training Academy in Donelson, Tennessee, where she teaches a course on Elder Abuse: Recognizing and Responding to Abuse, Neglect, and Exploitation to the Basic Police School.