UT Federal Credit Union CEO Kenyon Warren announced key appointments to the credit union’s leadership team, naming dedicated professionals who will drive the organization’s member-first mission.
“We are in the midst of a purposeful and positive transformation at UT Federal Credit Union. Every step we take is guided by a clear strategy to improve lives—delivering greater value for our employees, members, and communities. What inspires me the most is our team’s incredible dedication, can-do attitude, and heart. I couldn’t be more excited for what lies ahead,” said Warren.
Key senior staff appointments include:
Promotions:
- Ron Arms, Assistant Vice President, Director of Loss Mitigation
- Elizabeth DeBusk, Assistant Vice President, Director of Lending Systems & Risk Management
- Jennifer Shepherd, Assistant Vice President, Director of Indirect Lending
- Anne Hewitt, Senior Vice President, Chief Retail Officer
- Michael Jones, Senior Vice President, Chief Risk & Information Officer
New Staff Appointment:
- Heath Dawson, Senior Vice President, Chief Lending Officer (CLO)
Ron Arms, Assistant Vice President, Director of Loss Mitigation
With over two decades of experience in credit union lending services and seven years at UTFCU, Ron Arms’ leadership is marked by strong team development, exceptional service and a commitment to helping members through financial challenges.
Elizabeth DeBusk, Assistant Vice President, Director of Lending Systems & Risk Management
Elizabeth DeBusk has developed her career at UTFCU for 24 years. With experience in operations throughout the credit union, DeBusk brings a unique, holistic perspective to her consumer and indirect lending roles.
Jennifer Shepherd, Assistant Vice President, Director of Indirect Lending
Jennifer Shepherd has over 25 years of experience in the financial services industry and six years at UTFCU. Her extensive background in loans, leadership and branch operations positions her well to lead UTFCU’s growing indirect lending portfolio.
Anne Hewitt, Senior Vice President, Chief Retail Officer
With nearly eight years at UTFCU, Anne Hewitt has demonstrated exceptional operations and sales management leadership. She is known for her ability to streamline processes, foster high-performing teams and drive year-over-year growth.
Michael Jones, Senior Vice President, Chief Risk & Information Officer
Michael Jones joined UTFCU eight months ago and quickly became a driving force in risk, compliance and governance. With a talent for creative problem-solving, Jones brings a unique blend of technical acumen and strategic thinking.
Heath Dawson, Senior Vice President, Chief Lending Officer (CLO)
UTFCU welcomes Heath Dawson as its new Chief Lending Officer. With 25 years of experience in financial services and executive management, Dawson deeply understands consumer and business lending, mortgage and retail banking. His strategic leadership and results-driven approach will be instrumental in advancing UTFCU’s lending strategies.
These strategic appointments reflect UT Federal Credit Union’s continued commitment to excellence, innovation, and member service. These leaders bring a unique blend of experience, vision, and dedication that will help drive the credit union forward. As UTFCU grows, these individuals will play a vital role in shaping the organization’s future and ensuring we remain a trusted financial partner for our members and community.
About UT Federal Credit Union
UT Federal Credit Union has been serving the Knoxville community since 1969. Committed to member-focused service and community involvement, it strives to provide financial solutions that empower its members and support local growth. With assets of over $500 million in 2025, UTFCU is honored to serve its expanding member base with the commitment, “For ALL Who Love Tennessee.”
