Category: Solutions

Advantages of Credit Union Credit Cards for Members

Phil Seely, Envisant A credit union’s role to nurture member’s financial well-being is of the utmost importance in recent years. Providing products and services that meet all member needs, creating opportunities for financial education, keeping rates low, and value high – it can all feel like a huge task. There are many products and services […]

Is Shared Branching Your Credit Union’s Next Branch?

shared branching

Does your credit union have members in areas your branches do not reach?  Do you lose members because someone in the family is transferred to another city or another state and you have no locations there to serve your members at an in-branch location?  Do your auditors tell you that you need a way for […]

Accelerating Transformation & Automation in Lending with AI

Please join us for a webinar as Jaynel Christensen, VP of Lending for Commonwealth Credit Union, will share how Zest AI helped them achieve faster loan approvals for more members with no added risk.   Curtis Wagner, Director of Client Services, Zest AI, will explain how AI can help credit union lenders get more loans […]

An Engagement Strategy to Grow Your  Cardholder Portfolio

As a financial institution, you’re in a position that companies in other industries envy. You offer cardholders a product they use several times in one day or week. Each time they engage with your card, you access new insights that help you better understand your cardholders’  behaviors and preferences. When you apply those insights to […]

Helping Credit Union Members Enjoy Summer of 2021

Last summer we experienced a priority shift that led many of our credit union members to a simple realization: they don’t have to go too far to have fun in the summer. Life in quarantine created the opportunity for at-home adventures by picking up old hobbies and developing new talents. Puzzles, painting, and backyard movie […]

Tennessee Credit Union League partners with LemonadeLXP to Help Credit Unions Upskill Remote and On-site Staff

The Tennessee Credit Union League has partnered with LemonadeLXP, the learning experience and digital adoption platform for credit unions, to help its member organizations upskill staff and improve their member experiences. Built specifically for financial institutions, LemonadeLXP uses a combination of game-based microlearning, technology walkthroughs, and role-play scenarios to create engaging learning experiences, and drives […]

Eltropy Opens Up Communication for Memphis City Credit Union Members

  Credit Union transactions often require a lot of communication: Loan officers must provide regular updates on applications, and members often have many questions. Keeping track of where they are in the process can be overwhelming for members. And for Credit Union associates, ensuring the information is organized and continues to move forward is critical. […]

Are you ready for video banking? Check out the POPi/o White Paper

POPi/o recently published a report on the benefits of incorporating video banking into the resources credit unions offer in the response to the new normal brought on by the pandemic. The report also includes possible steps and examples a financial institution can do transition into using video banking, including ways to use video banking during […]

Life after COVID-19; Proactive Loss Mitigation Strategies for your Loan Portfolio

By James Bullard, Senior Risk Consultant, CUNA Mutual Group Over the past two to three months, credit unions have certainly faced unprecedented times. In fact, if you’re like many; you are probably ready to move on. Through this time, credit unions had to: Transition a large percentage of employees to remote working arrangements Close lobby […]