Updated March 31, 2020
The Coronavirus has all of our attention right now. As your advocate, the Tennessee Credit Union League is working alongside member credit unions to help you navigate the issues arising from the Novel Coronavirus (COVID-19).
While the key concern is the health and welfare of members, staff, and communities, this is an unprecedented moment and important we approach it with a sense of calm and responsibility.
For additional resources and assistance please contact us at firstname.lastname@example.org.
Current Regulatory Guidance
FFIEC Guidance on Pandemic Planning
Federal Reserve System – Joint Press Release with Other Agencies
TN Department of Financial Institutions Guidance on Pandemic Planning: (See PDF at the bottom)
NCUA Webinar on Troubled Debt Restructuring Guidance click here for information.
State and Federal Resources
Centers for Disease Control – https://www.coronavirus.gov/
FEMA Guidance on COVID-19
Tennessee Department of Health recommendations for the Coronavirus
Tennessee Public Information Line: (877) 857-2945
Governor Lee Safer at Home Executive Order:3-30-2020 Governor Lee Safer at Home Executive Order
DOL’s Latest FAQ’s related to FFCRA:3.29.2020 DOL FFCRA Q & Ahttps___www.dol
Industry Compliance Resources
CUNA Mutual Group COVID-19 Resource
CUNA Credit Union Response to Coronavirus survey. Complete this survey form to let elected officials know how you are serving members in their time of need.
TN Department of Financial Institutions Guidance on Pandemic Planning:Pandemic Planning
Board of Governors of Federal Reserve System:Board of Governors of Federal Reserve System
Small Business Owners Guide to the CARES Act:Small Business Owners Guide to the CARES Act
If you have Compliance related questions please contact the Compliance team.
Staff & Members
Take Proactive Steps
Minimize risk to staff and members by increasing efforts to prevent illness, such as:
- Make sure your workplaces are clean and wiped with disinfectant regularly.
- Promote regular and thorough hand-washing by employees and members: Put sanitizing hand rub dispensers in prominent places around the workplace.
- Display posters promoting hand-washing.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- If a branch is affected, consider re-directing members from branch to electronic banking services, ATM, telephone or conduct operations from alternative sites.