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Coronavirus Resources

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Updated March 31, 2020

The Coronavirus has all of our attention right now. As your advocate, the Tennessee Credit Union League is working alongside member credit unions to help you navigate the issues arising from the Novel Coronavirus (COVID-19).

While the key concern is the health and welfare of members, staff, and communities, this is an unprecedented moment and important we approach it with a sense of calm and responsibility.

For additional resources and assistance please contact us at

Current Regulatory Guidance

NCUA Actions Related to COVID-19  – Letter to Credit Unions

NCUA Actions Related to COVID-19 – Annual Meeting Flexibility

NCUA Frequently Asked Questions COVID-19

FinCEN COVID-19 Guidance

FFIEC Guidance on Pandemic Planning

Federal Reserve System – Joint Press Release with Other Agencies

TN Department of Financial Institutions Guidance on Pandemic Planning: (See PDF at the bottom)


Upcoming Webinars

NCUA Webinar on Troubled Debt Restructuring Guidance click here for information.

Free Recorded Pandemic Preparedness Webinar.

State and Federal Resources

Centers for Disease Control  –

White House COVID-19 Guidance for America

State of Tennessee Executive Order

FEMA Guidance on COVID-19

Tennessee Department of Health recommendations for the Coronavirus

Tennessee Public Information Line: (877) 857-2945

Governor Lee Safer at Home Executive Order:

3-30-2020 Governor Lee Safer at Home Executive Order

Employee Support

Miller & Martin COVID-19 Human Resources

Woods Rogers COVID-19 Legal Updates

Shared Branch COVID-19 FAQ

FFCRA Employee Rights Poster 

Guidance on COVID-19 Tax Credits

NCUA: Urgent Needs Grant Available to Help Credit Unions Affected by COVID-19

DOL’s Latest FAQ’s related to FFCRA:

3.29.2020 DOL FFCRA Q & Ahttps___www.dol


Industry Compliance Resources

CUNA Coronavirus Updates 

CUNA Mutual Group COVID-19 Resource

CUNA Credit Union Response to Coronavirus survey. Complete this survey form to let elected officials know how you are serving members in their time of need.

NCUA Influenza Pandemic Preparedness

NCUA Guidance on Pandemic Planning

NCUA Pandemic Preparedness and Planning

Updated NACHA ACH Payment Processing Guidelines for Business Continuity

Consumer Financial Protection Bureau – Protect yourself Financially From Impact of COVID-19

TN Department of Financial Institutions Guidance on Pandemic Planning:

Pandemic Planning


Board of Governors of Federal Reserve System:

Board of Governors of Federal Reserve System


Small Business Owners Guide to the CARES Act:

Small Business Owners Guide to the CARES Act


If you have Compliance related questions please contact the Compliance team.

Staff & Members

Take Proactive Steps

Minimize risk to staff and members by increasing efforts to prevent illness, such as:

  • Make sure your workplaces are clean and wiped with disinfectant regularly.
  • Promote regular and thorough hand-washing by employees and members: Put sanitizing hand rub dispensers in prominent places around the workplace.
  • Display posters promoting hand-washing.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • If a branch is affected, consider re-directing members from branch to electronic banking services, ATM, telephone or conduct operations from alternative sites.


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